When you're buying a service understanding what comes next is key.  This guide will walk you through every stage from choosing to booking a service with us.

Step One: Confirmation of Purchase

After you decide to buy a service an email will come to you from us saying you've made the purchase.  In this email you'll find key details like the number for your order. Having this number close by for later use is really important.

Step Two: Scheduling Your Service

For setting up your service feel free to add "simplecarry4" to Discord or have a chat with our team live.  Creating a Discord account comes highly suggested to smooth out talks with us. Before reaching out to us it helps a lot if you keep your order number close because that way we can find your order fast.

Step Three: Receiving Your Service

When it's time for your service to happen one of our team members will add you to a group and make sure everything is done quickly and without wasting time.  Should you need to ask anything or if something's bothering you feel free to reach out to our team on Discord. It's important to mention that for certain services in FFXIV we might need to step into your shoes and control your character. This is often referred to as being a "pilot."

Step Four: Service Completion

After you've made use of our service kick back and soak up all the good stuff that comes with it. It would mean a lot to us if you took a moment to share your thoughts on how things went. A service from another company handles the reviews; they will email them to you from an address named "Trustpilot."

To wrap things up it's our hope that you now have a good grasp on how to go about booking and timing your service with our team. The people behind the scenes here are all in on making sure your journey with us is both upbeat and smooth and they're eager to lend a hand whenever you might need it.